Testimonials

"First time to use Farmers and Gail and her Team. All I can say is that the level of service we received is top notch. The responsiveness and care are exemplary for any service business. We are really glad we crossed paths! Keep up the good work..."

" Wish all agents are as good as Gail. Straight to the point, a good listener with the skills of a good customer service. Thank you"

"When we bought our house in 2014, we switched from USAA to Farmers with Gail Mirchandani's San Ramon agency. Gail offered us a very competitive rate based on a total package with our cars as well. Her office's service has been great over that time, very customer-focused.

I didn't realize how customer-focused until this January 2018. We had coverage for our daughter until September 2017, but elected to suspend her coverage when she went off to college. Due to a Microsoft email snafu, we missed putting my daughter back on coverage over winter break when she was home. She had a car accident. Despite that legally we had no insurance claim, Gail went out of her way to make sure that Farmers corporate covered the claim since it was obvious that our intent was to cover our daughter during break. While I'm sure this will never happen again, it was great to see our insurance agent step up like this. I highly recommend Farmers and Gail's agency."

"Gail is very knowledgeable about the products. She tries to get to know you and your needs first before suggesting any product. We have been working with her for about 2 years now and she and her staff are very supportive in everything. when we were involved in a no fault accident her staff was helpful in connecting with the other insurance to resolve the issue. all communications are answered very quickly and efficiently."